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Frequently Asked Questions

You can sign up by using one of the Sign Up buttons above or you can request a demo.

The contracts for Inventory are flexible, offering both monthly and annual options to cater to different needs. Customers can choose a monthly contract if they prefer shorter commitment periods or an annual contract for a longer-term solution, which may come with cost savings or additional benefits. This flexibility allows businesses to select the plan that best aligns with their operational requirements and financial goals.

Yes, we offer discounts on annual contracts or longer. For details and custom offers, contact our sales department for more information.

Payment is due in advance at the start of each billing cycle. The billing cycle starts on the date of signup, and a bill is issued monthly from that day, or annually depending on the contract.

Payment is set up to be a recurring charge made by credit or debit card once you’ve signed up. We will appear as ‘point of sale.com’ on your credit card bill.

Please email billing@erply.com in regards to any updates or changes regarding payment information. We do not handle any billing inquiries over the phone. Please do not send any credit card information in your email. Changes will take effect within the next 48 hours.

Please email sales@erply.com about your concerns, and we will be in touch with you to discuss your new needs and how best to accommodate them. Please note that with downgrades of service you will receive no refund for already billed services.

For cancellation details, please email billing@erply.com and a representative will be in touch with you. There needs to be written request for cancellation 30 days prior to cancellation and end of billing taking effect.

Give us a call (855.463.7759), or send us an email (support@erply.com/sales@erply.com) with your questions or suggestions.